Domestic Shipping: Insured shipping within the United States is FREE for purchases made from Ashley Zhang Jewelry. We ship all domestic packages via UPS with an adult signature confirmation.

International Shipping: On international orders, the customer is responsible for all additional duties, taxes and/or tariffs that might incur.

All packages shipped by Ashley Zhang Jewelry are fully insured for their purchased price. When your item is ready to ship, an email will be provided containing your tracking information from Parcel Pro. All shipments must be made to a physical address with an adult present to sign for the package.

Ashley Zhang Jewelry is not responsible for items damaged or lost during transportation.